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Terms and Conditions


In these terms and conditions, "URBAN TECH", “we”or “us” will mean URBAN TECHNOCRAFT LIMITED, a division of URBAN TECH and the"Customer" or “you” will mean any person, firm, company or body whichplaces an order with URBAN TECH. Please read these terms and conditions carefullybefore using the site. By using the site or any part of it, you agree that youhave read these terms and conditions and that you accept and agree to be boundby them.



      URBAN TECH shall make every effort to ensure that prices,details and sizes of products on this website are up to date. Prices aresubject to change without prior notice and all orders are subject to URBAN TECH's acceptance atits sole discretion and stock availability.


      URBAN TECH shall make every effort to ensure productsdisplayed on the website are in stock. If from time to time products become outof stock, URBAN TECH reserves the right to offer alternative product/s to URBAN TECH of similarvalue and style.


      All orders are subject to confirmation of finalavailability and URBAN TECH reserves the right to reject the order in the eventthat any of the products or services requested are unavailable.


      Prices charged for purchases on this website may bedifferent from those charged in our stores.


      The prices charged are those applicable on the dayyou order.


      All pictures and images of the products displayed onthis site are for illustration purposes in order to help the customer torecognise the products only. The actual size, dimension and colour of theproducts may differ.


      These terms and conditions shall be governed by thelaws of the Hong Kong Special Administrative Region, the People's Republic ofChina and the Customer and URBAN TECH agree to submit to the exclusive jurisdiction ofthe Hong Kong courts. URBAN TECH may revise these terms and conditions at any timewithout prior notice. If any dispute arises, URBAN TECH's determinationshall be final. Where these terms and conditions are available in Chinese, theEnglish version is the governing version and shall prevail whenever there is adiscrepancy between the two versions.


Registration and account security

1.    You arerequired to register before placing any order through this website. During theregistration:

      You must provide us with accurate, complete and upto date registration information;

      You authorize us to assume that any person using thesite with your username and password is either you or is authorized to act foryou.


2.    You areresponsible for safeguarding the your username and password that you use toaccess the Services and for any activities or actions under your password. URBAN TECH cannot andwill not be liable for any loss or damage arising from your failure to complywith the above requirements.


3.    You mustinform URBAN TECH Customer Service at +852 3700 5770, orself-update your information in, immediatelyof any changes to the profile information that you provided so that we cancommunicate with you effectively. 


4.    You shall beliable for every order made under login and agrees to indemnify URBAN TECH for allclaims, damages whatsoever made by any third party arising from the actions ofa person placing orders through this website using your login. 


5.    Should youfind any unauthorized use of login, you shall notify us immediately andeffectively.


Data protection

URBAN TECH is committed to safeguarding the privacy ofindividuals with respect to personal data. We therefore make sure that our policies and practices in relation tothe collection, use, retention, transfer and access of personal data complywith the requirements of the Personal Data (Privacy) Ordinance (Chapter 486)(the “Ordinance”) under the laws of Hong Kong. Please refer to our Privacy Policy. 


Types of Personally Identifiable InformationCollected

At times, you may be asked to provide your personallyidentifiable information (“Personal Data”) including, but not limited to, yourname, gender, age, telephone number, fax number, home address, email address,credit card information, bank account number, education level, occupation,household income, interests and favourite activities, etc. in order to enjoythe service we offer. Specific purposes for which your Personal Data may beused are set out in our Personal Information Collection Statement under section7 in our Privacy Policy including the use of Personal Data for directmarketing.


Force Majeure

URBAN TECH shall not be liable for any delay or failure in itsperformance caused by or resulting from fire, flood, accident, riot, war,government intervention, embargoes, strikes, labour difficulties, equipmentfailures, or any other causes beyond the control of URBAN TECH.